Guardian verification
1.You are attempting to log into a minor account. You must receive permission from a guardian, or a guardian must perform this operation.
2.Please enter the guardian's membership card number and password to verify guardian identity.
2.Please enter the guardian's membership card number and password to verify guardian identity.
Visit Air China's mobile website/APP
The mobile website/APP offers:
a.Special discounts on domestic flights, which support various payment methods available, including overseas credit cards, WeChat pay, Alipay, etc. (billed in RMB).
b.PhoenixMiles membership benefits. By logging into the Air China APP, you will receive a voucher for a no-questions-asked ticket refund and gain access to services such as check-in, flight updates, self-service rescheduling, and secure ticket purchase protection.
Please note:
1. Use this page to download a flight delay or cancellation certificate if your flight was delayed or cancelled.
2. Dates and times shown on this page are given in local time.
3. Certificates should be printed in colour, otherwise the electronic seal may be invalidated.
4. Certificates are only available in Chinese and English.
5. Delay or cancellation certificates are for evidence purposes only and cannot be used as a basis to claim compensation or request other services from Air China.
6. To ensure your flight delay or cancellation certificate is complete and accurate, it is recommended that you download your certificate at least two hours after landing, otherwise it may shown the word "pending".
