Frequently Asked Questions

• China Airports 
• International and Regional Airports 

Passengers who have purchased Air China’s international e-tickets may choose to complete check-in procedures and print their boarding pass via their local Air China website. The online check-in service allows you to choose flight seats, accrue mileage and print boarding pass. These services are only available for flights operated by Air China.Cities outside Mainland China.

Head to our website, enter the “Check-in” section and provide the required information including e-ticket number, ID Card number or passport number.

Yes, you can. You can first cancel your check-in and then check in and select your seat again.

It’s likely that the boarding gate has not been determined at the time. You need to get the information on the day of the flight at the airport.

Can I cancel my online check-in after having completed it?

If you hold a ticket which contains two or more flight segments or if you hold two tickets or more whose serial numbers are in sequence, your baggage will be checked directly to the final destination and all transit formalities at the transit airport will be completed too for you - all right at the airport of departure. (The transit time of the connecting flight is less than 24 hours.)